Privacy Policy

Introduction

At Specialpresentgi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our candlemaking workshops.

Information We Collect

Personal Information

When you book a workshop or contact us through our website, we may collect the following information:

• Full name
• Email address
• Phone number
• Workshop preferences and requirements
• Payment information for workshop bookings

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Device information

How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm your workshop bookings
• To communicate with you about your reservations and inquiries
• To send you workshop reminders and important updates
• To improve our services and workshop offerings
• To personalize your experience on our website
• To process payments securely
• To comply with legal obligations
• To send promotional materials if you have opted in to receive them

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and is accessible only to authorized personnel who need it to perform their duties.

However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With payment processors to complete transactions
• With service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights
• With your explicit consent

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences. For more information, please see our Cookies Policy.

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

• The right to access your personal data
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to processing of your data
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at partnership@specialpresentgi.cv or call +44 20 7602 1812.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Workshop booking information is typically retained for a period of seven years for accounting and legal purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our workshops are designed for individuals aged 16 and above, or 12-15 when accompanied by an adult. We do not knowingly collect personal information from children under 12 without parental consent. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: